Those large Internet firms don't always make life easily. Recently I got problems with yahoo!. They are hosting both http://www.iuoma.org and http://www.fluxusheidelberg.org for we. As a webmaster I must do the things to keep these sites online. When one pays for the site (hosting, datatraffic and e-mail addresses) you don't get the advertisings. But lately they refused the creditcard I used to pay with. They even told me they would shut down the accounts if I didn't reactivate things. That was the problem however. They programm had a fault in it which didn't allow me to reactivate.
What to do? E-mails didn't work. Calling the USA is the next step. With special phonenumbers this actually is quite cheep. Only 1 Eurocent each minute are the costs. So one hour on the phoneline with the USA only costs less then a US-dollar.
The phonecalls taught me how the USA thinks of creditcards. They tried to convince me my creditcard was not good, so I should get a new one. I called 5 times, and all 5 times they told me the same. No-one believed me that their website had a fault. But somehow they did change the website so I was able to reactivate after a struggle of words for several weeks.
Internet sure has become a jungle.
Ruud
2 comments:
A very large jungle, Ruud! And too many people think "Oh, they must be right because they know more!" Good for you for being determined to suss it out!
Yes, it is getting more difficult to be creative and not be compromised with awful pop-ups, spam, adverts and all manner of dodgy crap from people like yahoo, one of the worst offenders from what i can gather.
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